Sample Outfit for Fit Approval.
Once your custom outfit design is finalized, we create a sample outfit based on the measurements you provide. This sample will be sent to you for approval, allowing you to confirm the fit and make any necessary adjustments. It is important to note that the client is responsible for the shipping costs associated with sending the sample outfit.
Final Outfit Production.
After you have approved the sample and provided any feedback, we proceed with crafting your final custom outfit. The finished garment will reflect the exact measurements and adjustments you specified during the sample review.
Ongoing Updates for Detailed Work.
For outfits that involve intricate handwork or detailed embellishments, we provide weekly check-ins. During these updates, we will share images of the progress, allowing you to request minor tweaks or color adjustments as needed. This collaborative process ensures that the final product meets your expectations.
Satisfaction Guarantee.
Our goal is to deliver a custom outfit that you will love and cherish. The careful steps we take—from sample approval to regular updates—are designed to ensure your satisfaction. Due to the personalized nature of custom outfits, we do not accept returns once the final garment has been completed and delivered.
Return Policy for Personal Shopper Service
For items purchased through our personal shopper service, all sales are final and non-refundable. This policy is in place because.
Client Involvement: We encourage and offer the opportunity for every client to accompany us to the mall and personally select items from any branded store. This ensures that you are directly involved in choosing the items that meet your preferences.
Standardized Sizing: Most branded stores offer standardized sizing. We highly recommend that you familiarize yourself with the brand’s sizing chart to ensure that the items selected fit your needs.
Our commitment is to provide you with a personalized shopping experience that reflects your style and preferences. However, due to the nature of these services and the involvement of the client in the selection process, we do not accept returns for items purchased through our personal shopper service.
